We’ve put together comprehensive Theme Documentation and Frequently asked questions to help you solve most things without the need to get support.
What our theme support covers:
- Questions about theme features or settings
- Questions about best practices for using the theme
- Bug fixes (original theme code only)
What our theme support does not cover:
- Making changes to the theme
- Fixing changes made to theme files
- Fixing warnings or errors from site optimization tools
- Fixing slow site speeds
- Fixing issues caused by apps
- Installation and/or setup of apps
Give as much detail as possible to get a quicker response.