customer retention Archives

Word of Mouth Marketing for POD Brands: A Playbook

83% of consumers trust recommendations from friends and family, and marketing-induced word of mouth has generated more than twice the sales of paid advertising in some categories. For a print-on-demand store, that makes customer recommendations more than a feel-good bonus: they can be a trackable way to help shoppers choose a design, trust what they…

October 21, 2026

Free eBook

"Keeping It Simple" the shortcut to 10K

Insider knowledge that will get you to where you need to go with your store.

15 min read

Email Marketing Strategy for eCommerce Growth

At roughly 392.5 billion emails sent and received worldwide each day in 2026, the inbox is one of the most crowded places in commerce. Yet email remains a durable owned channel, with the global email marketing market valued at $13.72 billion in 2026 and projected to reach $22.93 billion by 2031, according to Email Vendor…

17 days and 8 hours ago

14 min read

Onboarding New Customers: A POD Retention Playbook

63% of customers consider the onboarding experience when deciding whether to subscribe or buy, and poor onboarding ranks as the third-most important reason for churn. SundaySky's customer onboarding data makes the commercial point clear: the experience after checkout can influence whether a buyer ever reaches the next purchase. For a print-on-demand store, onboarding new customers…

1 month and 24 days ago

17 min read

How to Handle Customer Complaints: POD Guide 2026

Most sellers treat complaints like damage control. That's the wrong frame. If you're learning how to handle customer complaints in print on demand, start with one fact that changes the whole conversation: for every 1 customer complaint received, there are at least 25 to 26 silent complaints that are never expressed, according to the University…

4 months and 15 days ago

21 min read

Ecommerce Growth Strategies to Scale Your Online Brand

Stop looking for a single magic bullet to grow your store. Real, effective ecommerce growth isn’t about finding one secret trick; it’s about building a high-performance engine. Success comes from a unified framework where every part of your business—your product, your marketing, your customer experience—works together to create unstoppable momentum. This is about shifting your…

10 months and 2 days ago